account issues - Guild Wars Forums

themanbearjingles · Apr 23, 2010, 08:21 AM // 08:21

i currently own guild wars and factions my friend recently bought guild wars and it kinda got me back in the mode to play it again but when i log in to my account it wants me to buy guild wars all over again.
any ideas

themanbearjingles · Apr 23, 2010, 08:39 AM // 08:39

i can't rember my characters name i might of got rid of him tho idk

whats with this new security question ? thats how long i havn't played it

Arduin · Apr 23, 2010, 08:59 AM // 08:59

I'd say contact Support and explain your problem. It would be helpful if you still have the key-codes you used to register you account.

http://www.guildwars.com/support/default.php

Kamatsu · Apr 23, 2010, 08:59 AM // 08:59

The new security question requires you to put in the name of a character that's currently on your account - this was implemented to try and help combat account theft.

If you can't remember a character's name and are having problems logging in, you'll need to lodge a support ticket with GW support regarding this.

GW support: http://www.guildwars.com/support/default.php

Some pages that might help you:

Forgotten My Guild Wars Character Name
I forgot my Guild Wars Password
Game Account Password is not Working

As there is nothing further was can do, i'm going to be closing this thread. Hopefully you'll be able to regain access to your account quickly

Apr 23, 2010, 08:21 AM // 08:21	#1
themanbearjingles Pre-Searing Cadet Join Date: Apr 2010	account issues i currently own guild wars and factions my friend recently bought guild wars and it kinda got me back in the mode to play it again but when i log in to my account it wants me to buy guild wars all over again. any ideas Last edited by themanbearjingles; Apr 23, 2010 at 08:37 AM // 08:37..

Apr 23, 2010, 08:59 AM // 08:59	#4
Kamatsu Moderator Join Date: May 2005 Location: Australia	The new security question requires you to put in the name of a character that's currently on your account - this was implemented to try and help combat account theft. If you can't remember a character's name and are having problems logging in, you'll need to lodge a support ticket with GW support regarding this. GW support: http://www.guildwars.com/support/default.php Some pages that might help you: Forgotten My Guild Wars Character Name I forgot my Guild Wars Password Game Account Password is not Working As there is nothing further was can do, i'm going to be closing this thread. Hopefully you'll be able to regain access to your account quickly __________________ Have a moderation related issue or just want to chat? Send me a PM

Apr 23, 2010, 08:39 AM // 08:39	#2
themanbearjingles Pre-Searing Cadet Join Date: Apr 2010	i can't rember my characters name i might of got rid of him tho idk whats with this new security question ? thats how long i havn't played it

Apr 23, 2010, 08:59 AM // 08:59	#3
Arduin Grotto Attendant Join Date: May 2005 Location: The Netherlands Guild: Limburgse Jagers [LJ] Profession: R/	I'd say contact Support and explain your problem. It would be helpful if you still have the key-codes you used to register you account. http://www.guildwars.com/support/default.php